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Get on top of feedback

Get on top of feedback

Channels is a new way to transform feedback into powerful insights. Uncover trends, predict issues, and build products people love.

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Ellen Bullock

Customer

Impressive selection of music across genres. Yet, frequent ads disrupt the listening experience, even when paying for the premium subscription.

12:15 PM

May 19, 2024

Safia Wiley

Customer

The app crashes frequently, especially during playlist creation. Customer support is unresponsive, leaving users stranded with technical issues unresolved.

10:41 AM

June 16, 2024

Rufus Miller

Customer

Poor audio quality ruins the experience. Constant buffering interrupts playback, making it frustrating to listen. Disappointed with the lack of popular songs available.

14:10 PM

April 11, 2024

Maisey Barber

Customer

Annoyed by the excessive ads that disrupt the flow of music. The premium subscription fee doesn't seem justified with the amount of interruptions.

09:15 AM

June 5, 2024

Jakob Mcclure

Customer

Limited selection of genres and artists. Users seeking niche or indie music find themselves disappointed with the app's mainstream focus.

16:15 PM

Dec 12, 2024

Aled Hernandez

Customer

The user interface is clunky and unintuitive. Browsing through songs and playlists feels cumbersome, hindering the overall user experience.

17:15 PM

Jan 3, 2024

Claudia Waters

Customer

Performance issues on older devices. Users with outdated smartphones experience lag, crashes, and overall sluggishness while using the app.

08:45 AM

May 03, 2024

Mohamed Miller

Customer

Displeased with the lack of personalized recommendations. The app fails to understand users' music preferences, resulting in irrelevant suggestions.

11:40 AM

Jul 28, 2024

Denise Evans

Customer

Persistent login issues prevent users from accessing their accounts. Resetting passwords doesn't solve the problem, leaving users locked out of their accounts.

15:03 PM

Feb 13, 2024

Ashton Schultz

Customer

Absence of a sleep timer feature. Users miss the convenience of setting a timer for automatic playback cessation, especially for bedtime listening.

10:43 AM

May 19, 2024

Kelsie Dotson

Customer

Battery drain is excessive while using the app. Users report significant battery usage even during short listening sessions, impacting device performance.

09:04 AM

May 19, 2024

Melisa Olson

Customer

Intrusive notifications disrupt user experience. Users receive irrelevant or excessive notifications, detracting from the enjoyment of the app.

16:02 PM

Oct 19, 2024

Janet Winter

Customer

The app drains data excessively. Users report unexpectedly high data usage, especially during streaming sessions, leading to bill shock.

17:05 PM

Sep 19, 2024

Alastair Dale

Customer

Song recommendations often miss the mark. Users receive suggestions that are vastly different from their music taste, indicating a flawed algorithm.

13:51 PM

Aug 10, 2024

Julius Pham

Customer

Cross-device syncing issues persist. Users encounter difficulties in syncing their music libraries and playlists across multiple devices reliably.

13:51 PM

Nov 29, 2024

Ashton Schultz

Customer

Absence of a sleep timer feature. Users miss the convenience of setting a timer for automatic playback cessation, especially for bedtime listening.

10:43 AM

May 19, 2024

Solomon Adams

Customer

Inconsistent availability of high-definition audio. Users expect consistent access to high-quality audio streaming, but it's often unavailable or intermittent.

15:19 PM

Nov 19, 2024

Emily Pineda

Customer

Inaccurate song recommendations based on listening history. Suggestions that don't align with established music preferences, leading to frustration.

14:21 PM

July 21, 2024

Rufus Miller

Customer

Poor audio quality ruins the experience. Constant buffering interrupts playback, making it frustrating to listen. Disappointed with the lack of popular songs available.

14:10 PM

April 11, 2024

Maisey Barber

Customer

Annoyed by the excessive ads that disrupt the flow of music. The premium subscription fee doesn't seem justified with the amount of interruptions.

09:15 AM

June 5, 2024

Jakob Mcclure

Customer

Limited selection of genres and artists. Users seeking niche or indie music find themselves disappointed with the app's mainstream focus.

16:15 PM

Dec 12, 2024

Aled Hernandez

Customer

The user interface is clunky and unintuitive. Browsing through songs and playlists feels cumbersome, hindering the overall user experience.

17:15 PM

Jan 3, 2024

Claudia Waters

Customer

Performance issues on older devices. Users with outdated smartphones experience lag, crashes, and overall sluggishness while using the app.

08:45 AM

May 03, 2024

Mohamed Miller

Customer

Displeased with the lack of personalized recommendations. The app fails to understand users' music preferences, resulting in irrelevant suggestions.

11:40 AM

Jul 28, 2024

Denise Evans

Customer

Persistent login issues prevent users from accessing their accounts. Resetting passwords doesn't solve the problem, leaving users locked out of their accounts.

15:03 PM

Feb 13, 2024

Ashton Schultz

Customer

Absence of a sleep timer feature. Users miss the convenience of setting a timer for automatic playback cessation, especially for bedtime listening.

10:43 AM

May 19, 2024

Kelsie Dotson

Customer

Battery drain is excessive while using the app. Users report significant battery usage even during short listening sessions, impacting device performance.

09:04 AM

May 19, 2024

Melisa Olson

Customer

Intrusive notifications disrupt user experience. Users receive irrelevant or excessive notifications, detracting from the enjoyment of the app.

16:02 PM

Oct 19, 2024

Janet Winter

Customer

The app drains data excessively. Users report unexpectedly high data usage, especially during streaming sessions, leading to bill shock.

17:05 PM

Sep 19, 2024

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Transform feedback into powerful insights

Transform feedback into powerful insights

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