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Accelerate your analysis

Go from raw customer research data to actionable findings with fast, accurate, and flexible mixed methods analysis software.

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From $15 USD / month

Quickly go from a recording to tagged video clips

Speed up your entire workflow with advanced transcription and tagging capabilities and say goodbye to complex video editing software.


Add recordings from anywhere


Highlight and tag to save key moments


Bring your customers to life through video


Inspire action from your team

Effortlessly import your Zoom recordings

Bring your Zoom cloud recordings into Dovetail and turn them into editable and accurate transcripts in just a few clicks.

Upload and transcribe in a matter of minutes

Upload your video or audio and we’ll transcribe it with our fast and accurate transcription engine. Seek and edit, name speakers, split monologues, and more.

Break recordings into key moments

Focus your time on finding insights rather than manual transcription with our fast, accurate transcription engine.

Video features


Video hightlights
Video highlights

Select text and tag your transcript to build video highlights across recordings.

Edit Doc
Editable transcripts

Redact, split monologues, and tidy transcripts with full text editing capabilities.

Search video
Search within video

Search the full text transcript of any video and find the exact moment you’re looking for.

Waveform
Synced playback

Follow what’s being spoken about in the transcript while you listen to the recording.

Zoom
Zoom

Import your Zoom cloud meeting recordings and transcribe in a just few clicks.

Server
Video processing

Support for common file formats including MP4, MOV, MPEG, MP3, M4A, and more.

Speaker detection
Speaker detection

Automatically detect multiple speakers from your file, add and rename speakers.

Pip Expand
Picture-in-picture

Pin playback to the bottom of your screen, create highlights and tags as you watch.

Speedometer
Playback speed

Listen to video and audio at 1.2x, 1.5x, and 2x speeds to race through your analysis.

Maximize
Fullscreen

Share videos on the big screen in meetings with fullscreen playback across devices.

Music
Audio-only support

Support for audio as well as video. Just upload an audio file and transcribe to get started.

Globe
Multi-language transcription

Transcribe English, Spanish, German, Portuguese, and French. More coming soon.

Accurate transcription in five languages

Our speech engine is trained on 100,000+ hours of human-transcribed content across multiple topics, industries, and accents. This makes our transcripts some of the most accurate, even with low quality recordings.

Play audio sample
Dovetail

It feels really nice to be able to add value to someone’s life through the software that I’m writing so I think technology is such an amazing platform for being able to have that how, I guess.

Otter.ai

It feels really nice to be able to add value to someone’s life through the software that I’m reading sexing technologies, so An amazing platform for being able to have that power is.

Descript

It feels really not too bad and I’ll use someone’s life through the subway, then I’m writing stuff. Technology is such an amazing platform. Being able to have that. How I.

Errors in transcript, from a low quality video call recording

Unlock insights from all kinds of qualitative data

No matter what research you’re doing, Dovetail speeds up your analysis workflow and helps you uncover insights backed by evidence.

Customer Interview
Customer interviews

Keep recordings and notes in one place and make sense of themes across your interviews with tags.

Employee interviews
Employee interviews

Transcribe internal employee interviews and discover patterns with highlights and tags.

Market Research
Market research

Conduct trend analysis by analyzing existing research reports and articles.

Net Promoter Score
Net Promoter Score

Connect your NPS survey tool to Dovetail and find patterns across all of your qualitative responses.

Sales Calls
Sales calls

Import recordings from Zoom and let Dovetail transcribe them for storage and analysis.

Support Ticket
Support tickets

Connect tools like Zendesk and ServiceNow to research themes in your support tickets.

Survey
Surveys

Create highlights and tags to find patterns across responses and make sense of all your survey data.

Usability testing
Usability testing

Find patterns across sessions, store metrics like SUS or time on task, and share insights.

Discover patterns across data sources

Uncover insights and identify themes across your customer research data with customizable tags.

Segment with fields

Create custom fields to store attributes like name, age, interview date, and more, then use powerful filtering controls to segment and refine your results by structured data.

Analysis features


Highlight
Highlights

Select and highlight paragraphs, sentences, or words to categorize with tags.

Tag management
Tag management

Easily modify your tags during analysis with controls like edit, copy, move, and merge.

Fields
Structured data

Create custom fields to store attributes like name, age, interview date, and more.

Filtering
Filtering

Use powerful filtering controls to segment and refine your results by structured data.

Bulk edit
Bulk edit

Select multiple things and perform operations on all of them at once.

Sentiment analysis
Sentiment analysis

Machine learning automatically tags sentences for you in over 12 different languages.

Drag and drop boards
Drag and drop boards

Intuitively organize your tags into boards and groups with Trello-like drag and drop.

Import
Import

Import data from a CSV file, or use drag and drop capabilities to upload files directly.

Insights
Insights

Create beautiful, shareable insights and include references to source material.

Search
Search

Search the full text of research data and insights across all projects in your workspace.

Zip file
File storage

Store images, video, recordings, and documents in-context within notes and insights.

Projects
Projects

Organize projects to track different initiatives across departments and teams.

Visualize your research to drive impact

Turn qualitative data into quantitative data. Chart, filter, and segment themes across interview notes, transcripts, survey responses, and more.

Accelerate and improve your analysis today

Start 7 day free trial
Start a 7 day free trial

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