We know that you entrust Dovetail with potentially sensitive and confidential research data about your customers. To this end, we take the protection and confidentiality of your data extremely seriously. We continuously pursue the highest technical standards, organizational measures, and industry-recognized accreditation so that all of our customers, no matter how big, have trust and confidence in Dovetail. You can read about our practices in our detailed security documentation.
Today, we have pushed our standards even higher. We are pleased to announce our SOC 2 Type II report demonstrating that Dovetail has the appropriate controls in place to mitigate risks related to security, availability, and confidentiality. A SOC 2 report is designed to meet the needs of customers who require assurance about the effectiveness of controls of a software vendor, like Dovetail. The report is the outcome of an audit performed by an independent third-party firm certified by the American Institute of CPAs (AICPA).
These audits are an industry-wide standard to assess the data security and privacy of software vendors. Our recent Type II audit is the most robust type and set out to prove that we had controls in place for a sustained period of time, exhibiting reliable and consistent safeguards in place to protect our customers’ data.
This report is not the end of our efforts toward data security and privacy. We will continue to invest in people, process, technology, and accreditation to maintain and strengthen our security posture. We are committed to carrying out an annual SOC 2 audit to ensure we can continue to demonstrate the effectiveness of our controls.
Customers interested in obtaining a copy of our SOC 2 report can get in touch. You can learn more about our technical and organizational security measures in our detailed security documentation.
Users report unexpectedly high data usage, especially during streaming sessions.
09:46AM24 Sep, 2024Users find it hard to navigate from the home page to relevant playlists in the app.
11:32AM9 Mar, 2024It would be great to have a sleep timer feature, especially for bedtime listening.
15:03PM13 May, 2024I need better filters to find the songs or artists I’m looking for.
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